KPI < Politik/Wirtschaft < Geisteswiss. < Vorhilfe
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Hallo zusammen,
kann mir jemand weiterhelfen, ob meine Einschätzungen bzgl lead oder lag der nachfolgenden KPIs richtig sind?
Vielen herzichen Dank 
Net income --> lag
interest based revenue --> lag
not interest based revenue--> lag
working capital --> lag
customer satisfaction --> lag
new account error setup rate --> lead
expenditure for social projects --> lead
working hours for market analysis -->lead
capacity utilization--> lag
expenditure for marketing activities -->lag
product development cycle time -->lag
number of follow-up calls--> lead
visits ended in deals -->lag
call centre calls completed within 2 minutes -->lag
customer service time devote to A customers -->lead
external visits to cloud-based solutions -->lead
number of system shutdowns -->lag
strategic job coverage-->lead
number of days training per employee -->lead
engagement level -->lag
expenditure for IT systems -->lag
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